I bought an M2010 in June and received it July. Since then a tech was sent to try to resolve the bluetooth card issues. He couldn't fix it. I qualified for an exchange and received 2 months later (due to backlog of parts).
This computer worked for two days. Once again after many tech support sessions, a tech was sent out and he replace display screen. Didn't work.
I was then told I could not return my computer because they have a 21 day policy. They indicated they would service it but, that I could not return the computer. They sent me box to send to some "repair depot." Its been two weeks and no word.
One good thing... I financed it through Dell Financial Services. I am only into this "top of the line" laptop for 3oo bucks. If this next doesn't work, I not making payments. I know this will affect my credit but, at this I don't care.
Has anyone else had similar experience. Maybe we can get together and write to Michael Dell which I have done already.
JG -JMGHornet
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